Customer Rating: 
Summary: A bit disappointing
Comment: Would be a great resource if it was updated. The technology and operating systems are way too outdated for my needs. Nobody I know uses Windows 98 as the most recent operating system. If I had known how old the hardware and software was, this little Aussie would not have bought it. That said, I guess I should have looked at it harder before I bought it!
Customer Rating:
Summary: I don't recommend it
Comment: Poorly organized. Useful neither as a field reference nor study manual. Don't waste your money. Much better investments are: (1) Upgrading And Repairing PCs, Field Guide, by Scott Mueller, and (2) Pocket PCRef, by Thomas J. Glover & Millie M. Young. If you're studying for the A+ Exam, check out 'A+ Certification', by Michael Meyers. Another excellent book which goes into greater depth, is 'Upgrading And Repairing PCs', by Scott Mueller.
Customer Rating:
Summary: Get the book, you will NOT regret it!
Comment: This book is amazing. I repair and troubleshoot PC's professionally, this book is one of my most valuable tools. I always take it with when I am out in the field. I cannot even begin to guess how many times this book has help me find a solution to a problem quicker than I would have found it on my own. I own many pc repair and troubleshooting books. If I were made to give them all up but one; I would not even have to consider which one I would keep. I would keep Bigelow's PC Technician's Troubleshooting Pocket Reference without hesitation. Get the book, you will not regret it. It is a must have tool for your repair kit, absolutely incredible!
Customer Rating:
Summary: Fantastic
Comment: I must say that before I got this book I though i knew it all. Then when I got it, I was BLOWN AWAY by all the usefull information and tips in this book. This is not a book for beginners. It dosent spend time explaining useless tutorials. It gives the information you need so you can use it for yourself. I reccomend this book to anyone interested in learning more about how your system works
Customer Rating:
Summary: Very Disappointing
Comment: I purchased this book because of the several glowing reviews of it on Amazon. Now that I have a copy (which I will be returning shortly) I can only guess that those reviews were written by friends of the author. This book is little more but a long and rambling antidotal collection of PC repair stories roughly organized into general failing areas. No symptom analysis, no error code explanations, no organized flowcharts of logical procedures, no tables of settings and types. Just paragraph after paragraph of "if you notice this, try that". In my mind this should be called something like the "Jeff Foxworthy you might be a redneck PC repair tech manual". However, if you are new to PC repair and have no idea where to start looking for the resolution of a problem, this MIGHT be just the book you need - because you can sit and thumb through it and look like you are doing something useful while you await the arrival of the guy who knows what he's doing. You might even stumble on an antidote that actually applies to the problem you are currently experiencing.
