Reference and Information Services: An Introduction

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Binding: Paperback Dewey Decimal Number: 025.52 EAN: 9781563086243 ISBN: 1563086247 Label: Libraries Unlimited Manufacturer: Libraries Unlimited Number Of Items: 1 Number Of Pages: 617 Publication Date: 2000-12-15 Publisher: Libraries Unlimited Studio: Libraries Unlimited
Related Items Foundations of Library and Information Science The Organization of Information: Second Edition (Library and Information Science Text Series) Reference and Information Services in the 21st Century: An Introduction Developing Library and Information Center Collections: Fifth Edition (Library and Information Science Text Series) Introduction to Reference Work, Volume I
Editorial Reviews: Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services-including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services.
Spotlight customer reviews: Customer Rating: Summary: Very informative Comment: I am not an SLIS/MLIS student, but I do work in a library, so I decided to read through this book for more insight into what my colleagues do. I have to say that it was quite an informative book, and it's definitely worth the time to read! Yes, the book can get a bit dry, but it has redeeming qualities that make it indispensable if you are interested in knowing about reference work in a library, or if you are thinking about going to library school to become a reference librarian. Customer Rating: Summary: Bopp, Richard E., and Linda C. Smith. Reference and Information Services : an Introduction., 3rd ed. REVIEW Comment: This is an excellent text for Library and Information Science students. It is grounded in the history and importance of library reference services from the late 1800's to the present. Important reference text sources are described in detail as well as reference databases and the Web environment up to 2001. Content is well organized and topics are throughly covered, with emphasis on search strategy. This is a large paperback edition, but it is well constructed, with an easy to read font size and ample margin space for notes. I covered mine with clear contact paper to keep the cover clean and to provide more reinforcement. It is a very likable book on a tough subject. Customer Rating: Summary: This was the required text for my Access to Information course Comment: For my Access to Information course, which is a core course in the graduate library and information science program that I am currently in, this was the required text, and I read most of the book for that class. Seeing as how I am still working on the degree, and that I used this book for a course I took during my very first semester in the program, I am probably not the best judge of the accuracy and presentation of the information. However, I do feel that I have a good understanding of reference librarianship after reading through this text---as well as the other readings that were required for the course. So I'll give the book a good rating. Some other reviewers have criticized the book for being dry. I'll admit, they're right; but you know what, it's a textbook, so what else can we expect? It is really very unrealistic to expect to be entertained by reading a library/information science textbook. When I first opened this book to begin reading the first chapter, my eyes actually glazed over when I read the first few sentences. My first thoughts were: "Man, this is dry and wordy." But I eventually got into it. And if nothing else, it probably improved my reading comprehension skills a bit. Customer Rating: Summary: Reference and Information Services: An Introduction Comment: I used this book for a reference class in the Fall of 2006. It is completely outdated. I actually gave up reading the textbook for the class. The professor finally agreed to change the textbook for the class but a semester too late for me. So if you are looking for a good resource to assist you in giving good reference help...keep on looking! Customer Rating: Summary: Dry but Informative Comment: A lot can be said abotu Reference and Information Services. It is filled with fantastic information, not only about the various types of reference books (many of which I was unfamiliar with their usage), but also how to provide reference services to library patrons of all types. The information itself was great, the problem was the presentation. With few exceptions, the blandest language was used. Getting through a few pages was often such a chore that I could barely keep my eyes open. However, the biggest flaw was truly the repetition of "evalutation" material. Every type of reference source had a multiple page section on how to evaluate that type of source. In theory, this was a good idea. However, in practice the same thing was simply written again and again and again, with only the slightest changes (if any) for each type of reference. A great improvement to this book would be to simply make one chapter on how to evaluate reference sources. It'd end the repetition, and make the other chapters a bit more enjoyable. Overall, it's a good text for a course on reference librianship, as long as you can get yourself to read it. More Reviews