ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management

	List Price: $49.95 Homebizpc.com Price: $49.95 Subject To Change Without Notice Availability: Usually ships in 24 hours Manufacturer: Emereo Pty Ltd
Average Customer Rating: [ not yet rated ]
Binding: Paperback Dewey Decimal Number: 658 EAN: 9781921523113 ISBN: 1921523115 Label: Emereo Pty Ltd Manufacturer: Emereo Pty Ltd Number Of Items: 1 Number Of Pages: 264 Publication Date: 2008-06-27 Publisher: Emereo Pty Ltd Studio: Emereo Pty Ltd
Related Items ITIL Practitioner Release and Control (IPRC) All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management Service Support (It Infrastructure Library Series) (Part 15) ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners
Editorial Reviews: Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the IPSR exam. Written by a renowned IT Service Management expert and ITIL Manager, this guide features complete details on all exam domains. Inside, you'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. IPSR All-in-One Exam Guide, will not only help you pass the test, but also be your essential on-the-job reference. IT Service Management Practitioner: Support and Restore (based on ITIL®) covers the essential planning, monitoring and optimizing skills required to qualify as a professional who specializes in the Support and Restore processes. It covers the Service Desk and Incident Management and Problem Management processes. IT Service Management Practitioner: Support and Restore (based on ITIL®) is aimed at professionals who will participate in managing, organizing and optimizing processes in an IT service organization which has implemented, or started to implement, ITIL®-based Support and Restore processes. This comprehensive resource is a "must read" for those aspiring to be IPSR certified.